Just two days to go before our 16th Annual Northeast L.E.A.N. Conference, an opportunity for all of us to put aside the tactical realities of Covid-19 and think more strategically about the future of society. Our theme this year, 21st Century Lean, deals with the humanistic application of technology, in particular information technology, in the coming decades. Concepts like the Internet of Things (IoT, coined in 1999) and Industry 4.0 (first referenced in 2011) are rapidly moving to center stage. The goals of each are laudable:
- IoT is the network of physical devices, vehicles, buildings and perhaps even humans -embedded with electronics, software, sensors, actuators, and network connectivity- that enable these to collect and exchange data. This capability could support a worldwide Utopia of sharing, innovation and best use of scarce resources; but it could also support a dystopic world such as that painted in George Orwell’s 1984. When Orwell’s book was published in 1949, IoT was entirely science fiction. Today it’s approaching science fact, making the questions he raised 70 years ago urgent.
- Industry 4.0 is more narrowly defined as a network of physical devices, vehicles, buildings and other items—embedded with electronics, software, sensors, actuators, and network connectivity- that enable these objects to collect and exchange data. The expressed goal here is to accommodate an anticipated shortage of human workers in the coming decades. Population studies suggest rapid population growth for the remainder of this century to perhaps 10 billion people, but thereafter a sharp decline. And in some more industrialized countries, a shortage of labor already exists. As with IoT, the impact of Industry 4.0 may be viewed as yet another advancement in productivity and quality; and like IoT, it’s knocking on our doorsteps. It’s no longer science fiction as noted in a 1964 episode of Rod Serling’s Twilight Zone. Here is a link to a 90 second clip, from “The Brain Center at Whipple’s,” but for those of you with Netflix, I recommend the full 30-minute version.
So where does Lean fit into these strategies? Must we adapt some of the thinking to new technology? A client of mine, for example, once asked “If Mr. Shingo were alive today, with all of the automation we have, would he have invented mistake-proofing?” Or are the principles and concepts of Lean more important than ever before to help us reign in our impulses; to aim for, as my teacher, Hajime Oba once said “what we should do, not what we can do.” In 2003, speaking at SME’s Eastec Exhibit in Springfield, Mass, Mr. Oba was asked, “Why do American manufacturers get so little benefit from TPS?” Mr. Oba responded without hesitation, “First, management does not understand TPS and second they are focused only on quarterly earnings.” Did Mr. Oba have Mr. Whipple in mind?
Here is my 10th and final Lean Peeve before the conference: short-term thinking. It’s not too late to invest in a little strategic thinking about this critical and now urgent idea of harmonizing the best of Lean Transformation and Digital Transformation. Take a couple days to stop worrying about what’s going to happen the next month. Give yourself a break, and join our discussion about where our world is headed for next century. Hope to see you at the conference.