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Browsing All posts tagged under »Shingo Institute«
Long-Term Sinking
This past week my organization, GBMP, moved from our home of twenty years at the Boston campus of the University of Massachusetts. The UMB College of Management needed more space and so did we, so we relocated to quarters that will afford room for our growing staff and dedicated training space for our customers. The […]
Senior Moments
April 30, 2015
I was speaking last week with, Jen, a senior manager at a large manufacturer, and she commented to me, “I know it’s important for me to get to the floor, but the time involved for me and my staff to regularly visit two dozen different departments makes this seem like an impossible task.” She was […]
Unreasonability
April 13, 2015
Sometimes we receive unreasonable and confusing directions, and sometimes we give them. Check out this example. As in the short video clip, even if the systems behind this confusion are sound and the motivations reasonable, when you put them together they can create a frustrating no-win situation. Here are a few examples from my recent […]
Be Careful What You Wish For – Part II
May 27, 2014
Four years ago I posted a funny story passed along to me by a Lean friend, that dealt with the consequences of crazy measures, and how lack of management oversight will allow these measures to persist indefinitely. It’s one of my shortest posts and worth a quick read if you haven’t already seen it. Go […]
No Respect
May 9, 2014
In the last two weeks I’ve had the opportunity to participate in two outstanding conferences celebrating and supporting operational excellence. This week I attended the annual Shingo Conference and had an opportunity to teach the Shingo Institute’s Discover Excellence workshop at host site Whirlpool, in Findlay Ohio. The self-effacing humility of everyone we met at […]
Turkeys
February 25, 2014
Across a large swath of the U.S., the winter has been especially cold, snowy and dreary this year. So here’s a post with a link to a cheery video at the end, just to pick my spirits up – and maybe yours too. The English language can be confounding. For example, the word turkey is […]
June 30, 2015
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