Browsing All posts tagged under »production«

True North Pole

December 23, 2015

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Many years ago a small expedition to the North Pole was funded by several American toy manufacturers, anxious to better understand how Santa’s workshop achieved such incredible productivity and just-in-time delivery. “How can Santa produce all those toys in such a short time?” one manager questioned in disbelief as the small group of managers furtively […]

Knowledge Work

February 3, 2014

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An engineering manager whom I worked with twenty-five years ago challenged me one day, “You know, Bruce, if all employees were engineers, you wouldn’t need mistake-proofing.”  At the time, I was too stunned by his comment to even respond.  But happily, the memory provides good fodder for another post. There persists a notion today in […]

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