Tagged with northeast lean conference

Space Junk

Space Junk

Last weekend in the Nantucket ferry terminal, I passed a defunct phone booth, the ornate wooden kiosk kind that was used twenty years ago to frame a payphone, provide a modicum of privacy, and hold a phone book.   It appeared that this particular phone booth had been re-purposed to hold a suggestion box; or maybe … Continue reading

Putting The Pieces Together

Putting The Pieces Together

Summer’s here, and that means a family vacation to the beach, the boardwalk and the Hamilton’s favorite Pizza place.   We all agree that Manco’s pizza is the best anywhere, but we differ on the reason why. My brother, Geoff, thinks it’s the cheese: aged white cheddar in place of mozzarella. My son, Ben, says it’s … Continue reading

P-D Ratios

The last few weeks have been all things Shingo for me including a presentation at the Shingo Institute’s International Conference three weeks ago in Provo, Utah, followed by four days of Shingo Institute workshops at Vibco in Richmond, Rhode Island. Questions at both events about assessing for enterprise excellence caused me to reflect on a … Continue reading

3P – Putting People Phirst

With our 10th Annual Northeast Conference just eight days away, I’ve taken a little poetic license with the conference theme, Putting People First, to highlight just one of the outstanding teams who will be presenting at the conference: Two weeks ago I had the honor of attending the ribbon cutting for the West Suburban Cancer … Continue reading

Invisibility

Invisibility

A chance reading recently provided a thought from Henry Thoreau that I think is worth sharing. Thoreau said: “The greatest compliment that was ever paid me was when one asked me what I thought, and attended to my answer.” The quote caused me to reflect on an incident some years ago at a film manufacturer: … Continue reading

Frankenstein Equivalents

Frankenstein Equivalents

I was speaking with a friend about a recent downsizing at his church. After nine years, a popular priest had been reassigned to another parish. In an apparent effort to cut costs, a new priest would now split his time between two parishes in neighboring towns. When I expressed some regret about Father S’s departure, … Continue reading

Addicted to Lean

One of my early lessons in leading change came at the age of 19, while working in in a program known as VISTA, Volunteers in Service to America. The lesson was this: Leading change is marathon not a sprint. Sometimes you just have to pace yourself, give your mind and body a break and do … Continue reading