A chance reading recently provided a thought from Henry Thoreau that I think is worth sharing. Thoreau said: “The greatest compliment that was ever paid me was when one asked me what I thought, and attended to my answer.” The quote caused me to reflect on an incident some years ago at a film manufacturer: […]
While we were extolling the virtues of 5S to our clients, we were also getting our PhD (Pile it Higher and Deeper) in neatly arranging stagnant files, videos, flyers, posters, banners, displays, and unusable electronics.
Today is a favorite holiday for me, full of make-believe supernatural and candy, and unencumbered for the most part by significance. For this Halloween, I’m recalling a few spirits from the past, links to earlier O.L.D. posts that may bring a smile to your face. Some deal with the effects of management’s horrific misconceptions of about […]
Hurrah! Today is the first day of Spring, if a little snowy, in the Boston area. And the 28th Annual Shingo Prize Conference is fast approaching in just one month. GBMP will be there and I’ll be teaching the Shingo Institute IMPROVE Workshop on April 24-25. In honor of the conference, I’ve dug into the […]