Comments on: Another Use for Duct Tape https://oldleandude.com/2016/01/11/another-use-for-duct-tape/ A Blog About Understanding TPS and Gaining Its Full Benefits, brought to you by "The Toast Guy" Fri, 30 Sep 2016 09:23:16 +0000 hourly 1 http://wordpress.com/ By: theratracer https://oldleandude.com/2016/01/11/another-use-for-duct-tape/#comment-10327 Wed, 27 Jan 2016 22:21:57 +0000 http://oldleandude.com/?p=1787#comment-10327 Great post. Along the same lines of speaking less, and gently leading rather than forging ahead and expecting others to keep up, there is a virtue as well in doing less. If I am employed with a company and do no quality improvement whatsoever, the only cost is what they pay me; but, if I just dive in without thinking or listening and start disrupting work all over the place, the cost could be far greater. Slow, steady, even growth of capability is the way to go.

]]> By: Jason https://oldleandude.com/2016/01/11/another-use-for-duct-tape/#comment-10226 Mon, 11 Jan 2016 20:21:21 +0000 http://oldleandude.com/?p=1787#comment-10226 This one hits home for me. Thanks Bruce. I aspire to the example of wise senseis who say almost nothing and lead by their silence, but admit I act quite opposite to that when a problem rears its head and the adrenaline kicks in. As the immortal “Tim the Tool Man Taylor said about an over eager Al, “He’s like a belt sander headed for some pine!”

Two questions come to mind. First, can we assume that asking questions instead of offering solutions is what we mean by the virtue of silence?

Second, I have heard and read from notable Lean figures that 1) one should not ask a question one already knows the answer to, and 2) one should not allow a worker to make a mistake when a solution is already known. Both of these are forms of disrespect. What are some practical suggestions for engaging with our employees in a way that gets them solving problems, while not patronizing or disrespecting them, or allowing them to generate waste to prove a point?

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