Brain science has shown that memories from dramatic (or traumatic) situations are stronger, longer lasting. I still remember his workshop vividly after a couple decades as a result… I especially remember Eli walking up and down the aisle **yelling** at us: “DO YOU UNDERSTAND? YES OR NO?!”
He’d look us straight in the eyes, demanding an honest answer. While it was initially intimidating, I saw that if someone did say “No,” he would go back over what someone didn’t understand and help change it to a “yes” …
I also took to heart his unwillingness to shorten his sessions for executives because he did not believe they would get it if they did not give him the time to take them through whole thought process. He’d give up a client rather than not be effective or let someone believe they knew his concepts when they had not done enough.
An amazing man.
]]>I remember one conflict being the idea of a constraint. The Lean folks at GM (yes, we had them) would say to design a line that was balanced… therefore no constraint. The TOC people would argue there SHOULD be a designed-in constraint at the first operation, to prevent too much WIP from accumulating in the line (which sounds like Lean).
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