Comments on: The Emperor’s New Huddle Boards

By: Tom Cox

Tom Cox — Mon, 18 May 2015 01:54:29 +0000

That president had weak self esteem and was seeking validation, not improvement. He’d have made a terrible customer, unless you were prepared to work directly on the president’s emotional (im)maturity.

Lean requires significant emotional maturity at the senior leadership level.

Lovely article, Bruce.

By: Keith

Keith — Fri, 10 Apr 2015 19:28:05 +0000

I pass by the empty building once occupied by a similar company that I had similar results with. I was not surprised when they closed. The worst candidates for process improvement are the companies that changed a little bit and celebrated victory. I prefer those who do good work and agonize about not doing more. They get it!

By: JeremyC

JeremyC — Wed, 25 Mar 2015 14:48:47 +0000

“Masterpiece” -took the words out of my mouth. The centralized Command and Control management model has beguiled us for too long. Perhaps we should force them all to wear jeans not chinos. I once saw a cartoon of a boss figure sitting in the neck of a bottle, with minions beneath him inside the bottle trying to push out, and the caption saying something like, “Bottlenecks are always found in the necks of bottles”.

By: Gary H. Lucas

Gary H. Lucas — Tue, 24 Mar 2015 13:50:41 +0000

At my last employer we did TQM sessions with most employees, but not all. Noticeably absent was the owner who with an MBA didn’t need to attend the training sessions. The results of course were predictable, as in non-existent!

By: fate1948

fate1948 — Mon, 23 Mar 2015 18:18:29 +0000

Thanks for your comments. My friend and business associate, Pat Wardwell, noted recently the “the fish rots first from the head” :) Happy Spring!

By: Manny

Manny — Mon, 23 Mar 2015 17:06:40 +0000

Talent n desire seem to b there but it’s that old commitment that ruins it every time!! Eddie V

Sent from my iPhone

By: Mike Orzen

Mike Orzen — Mon, 23 Mar 2015 16:59:26 +0000

Hi Bruce,

This is another masterpiece!

Mike Mike Orzen & Associates, Inc. Sent from my iPhone

By: Mark Graban

Mark Graban — Mon, 23 Mar 2015 16:38:06 +0000

There are many organizations that seem to be more interested in saying they are “doing Lean” than really doing it. I’ve seen what you describe in some hospitals. “We’ve been doing Lean for 5 years,” but there’s zero evidence of any daily continuous improvement or any good Lean thinking at the executive level.