How about Health and Safety metrics that measure success in reduction of lost time injuries? I hear a lot of frustration out there by well-intentioned, safety-minded individuals who find that the metrics are encouraging non-reporting (either via management pressure or peer pressure), and aggressive claims management like early-return-to-work strategies that have people with broken legs back to work the next day (no lost time!). In such cases the lost time metric says very little about whether we are actually keeping our workers safer, and encourages questionable practices.
Jason Rekker
Nursery Manager
Valleybrook Gardens (Ont.) Ltd.
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