Comments on: Being There http://oldleandude.com/2010/12/10/being-there/ A Blog About Understanding TPS and Gaining Its Full Benefits, brought to you by "The Toast Guy" Thu, 23 Dec 2010 13:26:13 +0000 hourly 1 http://wordpress.com/ By: GBMP http://oldleandude.com/2010/12/10/being-there/#comment-11 GBMP Thu, 16 Dec 2010 18:45:51 +0000 http://oldleandude.wordpress.com/?p=49#comment-11 Dwight Bowen did a podcast about listening on the Lean Thinking Network - you can listen to it at www.leanthinkingnetwork.org. There's a bunch of fun stuff over there... Dwight Bowen did a podcast about listening on the Lean Thinking Network – you can listen to it at http://www.leanthinkingnetwork.org. There’s a bunch of fun stuff over there…

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By: Mike Santarelli http://oldleandude.com/2010/12/10/being-there/#comment-6 Mike Santarelli Sat, 11 Dec 2010 02:37:55 +0000 http://oldleandude.wordpress.com/?p=49#comment-6 I'd also like to add problem-solving and empathizing to the list of things you can only do at gemba. In short, computerized data is only an approximation of reality, and even if captured accurately (which often it isn't), it is inherently flawed in that it is incomplete. Not to say that the data isn't useful, simply it's an illusion of understanding and utility that is overstated. I’d also like to add problem-solving and empathizing to the list of things you can only do at gemba. In short, computerized data is only an approximation of reality, and even if captured accurately (which often it isn’t), it is inherently flawed in that it is incomplete. Not to say that the data isn’t useful, simply it’s an illusion of understanding and utility that is overstated.

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By: James Buonomo, NP Medical Inc. http://oldleandude.com/2010/12/10/being-there/#comment-4 James Buonomo, NP Medical Inc. Fri, 10 Dec 2010 14:52:14 +0000 http://oldleandude.wordpress.com/?p=49#comment-4 Thank you for sharing this experience. As a 20 something myself, I agree there is a cultural difference between generations. And I agree it is the difference between the actual and virtual world. There are many "facts" that can not be observed by just looking at the data. Was the operator waiting for materials upstream? Were the methods correct per the set of instructions? Was the operator continuously looking for his/her tools? The questions can go on and on. But without direct observation and asking questions face-to-face the process problems will continue to linger. Being a Red Sox fan (and being very excited about the recent signings!) I will give an example, Player A hits .310 and Player B hits .295. Who is the better hitter? Answer: Player A; if that is the only data or facts available. But what if Player B had a slugging % of .700, Hit 40 HRs, Batted in 110 RBIs. What would the answer be then? Without getting the entire picture (fact and data) the process improvements selected and implemented will most likely cause the next process downstream or upstream to fail. Thank you for letting me comment! Thank you for sharing this experience. As a 20 something myself, I agree there is a cultural difference between generations. And I agree it is the difference between the actual and virtual world.

There are many “facts” that can not be observed by just looking at the data. Was the operator waiting for materials upstream? Were the methods correct per the set of instructions? Was the operator continuously looking for his/her tools? The questions can go on and on. But without direct observation and asking questions face-to-face the process problems will continue to linger.

Being a Red Sox fan (and being very excited about the recent signings!) I will give an example, Player A hits .310 and Player B hits .295. Who is the better hitter?

Answer: Player A; if that is the only data or facts available.

But what if Player B had a slugging % of .700, Hit 40 HRs, Batted in 110 RBIs. What would the answer be then?

Without getting the entire picture (fact and data) the process improvements selected and implemented will most likely cause the next process downstream or upstream to fail. Thank you for letting me comment!

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By: Diane Miller, PHR http://oldleandude.com/2010/12/10/being-there/#comment-3 Diane Miller, PHR Fri, 10 Dec 2010 13:53:15 +0000 http://oldleandude.wordpress.com/?p=49#comment-3 I love the article. I just wanted to add "listening" to your reference of smelling and touching. We have learned through the teaching of GBMP that sometimes just by listening we can tell if something is not running correctly. I love the article. I just wanted to add “listening” to your reference of smelling and touching. We have learned through the teaching of GBMP that sometimes just by listening we can tell if something is not running correctly.

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