Browsing All posts tagged under »continuous improvement«

Another Use for Duct Tape

January 11, 2016

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If you want your employees to begin thinking that problem solving is a key part of their jobs, then you have to cease being the chief executive problem solver.

True North Pole

December 23, 2015

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Many years ago a small expedition to the North Pole was funded by several American toy manufacturers, anxious to better understand how Santa’s workshop achieved such incredible productivity and just-in-time delivery. “How can Santa produce all those toys in such a short time?” one manager questioned in disbelief as the small group of managers furtively […]

Mistake-Proofing Mistakes

December 8, 2015

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There is a popular lore provided by Shigeo Shingo, that the original name for mistake-proofing (Poka-Yoke) was “fool-proofing” (Baka-Yoke). Shingo chided managers at Panasonic for using the latter term, as it was disrespectful to workers, essentially calling them fools. Shingo substituted the word “mistake” for “fool”, because, as he aptly noted, making mistakes is part […]

Lazy Lean Guy

November 12, 2015

11

Why not make the job easier? Shigeo Shingo, in his book Non-stock Production, went further stating that the order of improvement must be easier, better, faster and then cheaper, in that order! He was adamant. Easier comes first.

Putting The Pieces Together

July 24, 2015

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Summer’s here, and that means a family vacation to the beach, the boardwalk and the Hamilton’s favorite Pizza place.   We all agree that Manco’s pizza is the best anywhere, but we differ on the reason why. My brother, Geoff, thinks it’s the cheese: aged white cheddar in place of mozzarella. My son, Ben, says it’s […]

Long-Term Sinking

June 30, 2015

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This past week my organization, GBMP, moved from our home of twenty years at the Boston campus of the University of Massachusetts. The UMB College of Management needed more space and so did we, so we relocated to quarters that will afford room for our growing staff and dedicated training space for our customers.   The […]

The Emperor’s New Huddle Boards

March 23, 2015

8

After a one-day observation at a local company, I participated in a wrap-up meeting with the General Manager and his team. “We’ve been at this for five years,” the general manager said to me, proudly referring to his division’s lean implementation. “Our 5S rating is over 85% and every department spends one hour per week […]

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