Browsing All posts tagged under »continuous improvement«

Putting The Pieces Together

July 24, 2015

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Summer’s here, and that means a family vacation to the beach, the boardwalk and the Hamilton’s favorite Pizza place.   We all agree that Manco’s pizza is the best anywhere, but we differ on the reason why. My brother, Geoff, thinks it’s the cheese: aged white cheddar in place of mozzarella. My son, Ben, says it’s […]

Long-Term Sinking

June 30, 2015

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This past week my organization, GBMP, moved from our home of twenty years at the Boston campus of the University of Massachusetts. The UMB College of Management needed more space and so did we, so we relocated to quarters that will afford room for our growing staff and dedicated training space for our customers.   The […]

The Emperor’s New Huddle Boards

March 23, 2015

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After a one-day observation at a local company, I participated in a wrap-up meeting with the General Manager and his team. “We’ve been at this for five years,” the general manager said to me, proudly referring to his division’s lean implementation. “Our 5S rating is over 85% and every department spends one hour per week […]

A Tale of Two Communities

March 17, 2015

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There was a time when “community” was narrowly defined as “a group of people living in the same place.” I have distant recollections of a Boy Scout merit badge that encouraged scouts to study the geography, history, government and local customs of their town. In the days before the information highway, this kind of study […]

Musical Kata

February 17, 2015

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I sang baritone and sometimes tenor in the St. John’s Lutheran Church choir according the key of the hymn were rehearsing and also depending upon who showed up for rehearsal. There were no try-outs for our choir; willingness to sing on Sunday was the primary requirement for membership. One of our brethren, I recall, had […]

Overproduction

September 25, 2014

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Not wishing to rub salt in the wounds of my beleaguered Red Sox, their meteoric rise from last place in 2012 to first place in 2013 and subsequent plummet to the cellar in 2014 underscores the problems with speculative production. Last week, celebrating a birthday, I was offered a dish of “Fenway Fudge” ice cream, […]

How We Learn

August 8, 2014

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While I am an unabashed proponent of learning by doing, I have a list of books that have over the years been essential to me as a framework for experiential learning. Most of these books were written before 1990, and one of the most insightful, Managerial Engineering by Ryuji Fukuda, was first published in English […]

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