Browsing All posts tagged under »bruce hamilton«

Putting The Pieces Together

July 24, 2015


Summer’s here, and that means a family vacation to the beach, the boardwalk and the Hamilton’s favorite Pizza place.   We all agree that Manco’s pizza is the best anywhere, but we differ on the reason why. My brother, Geoff, thinks it’s the cheese: aged white cheddar in place of mozzarella. My son, Ben, says it’s […]

P-D Ratios

May 27, 2015


The last few weeks have been all things Shingo for me including a presentation at the Shingo Institute’s International Conference three weeks ago in Provo, Utah, followed by four days of Shingo Institute workshops at Vibco in Richmond, Rhode Island. Questions at both events about assessing for enterprise excellence caused me to reflect on a […]


April 13, 2015


Sometimes we receive unreasonable and confusing directions, and sometimes we give them. Check out this example. As in the short video clip, even if the systems behind this confusion are sound and the motivations reasonable, when you put them together they can create a frustrating no-win situation. Here are a few examples from my recent […]

The Emperor’s New Huddle Boards

March 23, 2015


After a one-day observation at a local company, I participated in a wrap-up meeting with the General Manager and his team. “We’ve been at this for five years,” the general manager said to me, proudly referring to his division’s lean implementation. “Our 5S rating is over 85% and every department spends one hour per week […]

Musical Kata

February 17, 2015


I sang baritone and sometimes tenor in the St. John’s Lutheran Church choir according the key of the hymn were rehearsing and also depending upon who showed up for rehearsal. There were no try-outs for our choir; willingness to sing on Sunday was the primary requirement for membership. One of our brethren, I recall, had […]

A Holiday Miracle

December 31, 2014


Viewing Bill Murray’s “Scrooged” last week for the twenty-fifth time in as many years, I recalled a kind of holiday miracle I witnessed shortly after I began consulting. I was working with a manager team at a food processing plant shortly before Christmas, observing a packing line set up especially to pack hams for the […]

Dead See Scrolls

November 26, 2014


I participated recently in the AME conference in Jacksonville, Florida; a terrific rally for manufacturing excellence with the tongue-twisting theme “Strategic Success Through People Powered Excellence.”   I had a small role on a keynote panel that attempted to answer questions from attendees relating to generating the people power needed for strategic success.  The session evoked […]


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