February 8, 2016
Mel Brooks fans will remember Spaceballs, his jocular jibe at the Star Wars epic. In pursuit of a rebel ship, evil Lord Dark Helmet (Rick Moranis) orders his crew to accelerate their craft beyond the speed of light to “ludicrous speed.” While time travel remains science fiction, our ability to process and transmit data has […]
January 11, 2016
If you want your employees to begin thinking that problem solving is a key part of their jobs, then you have to cease being the chief executive problem solver.
December 23, 2015
Many years ago a small expedition to the North Pole was funded by several American toy manufacturers, anxious to better understand how Santa’s workshop achieved such incredible productivity and just-in-time delivery. “How can Santa produce all those toys in such a short time?” one manager questioned in disbelief as the small group of managers furtively […]
December 8, 2015
There is a popular lore provided by Shigeo Shingo, that the original name for mistake-proofing (Poka-Yoke) was “fool-proofing” (Baka-Yoke). Shingo chided managers at Panasonic for using the latter term, as it was disrespectful to workers, essentially calling them fools. Shingo substituted the word “mistake” for “fool”, because, as he aptly noted, making mistakes is part […]
November 12, 2015
Why not make the job easier? Shigeo Shingo, in his book Non-stock Production, went further stating that the order of improvement must be easier, better, faster and then cheaper, in that order! He was adamant. Easier comes first.
September 22, 2015
A favorite Twilight Zone episode that played Labor Day weekend put me in mind of the stressful push production environment that many organizations still endure today. In a technical sense, push production refers to launching orders into production before customer requirements are known and then pushing them along, some faster than others as requirements become […]
July 24, 2015
Summer’s here, and that means a family vacation to the beach, the boardwalk and the Hamilton’s favorite Pizza place. We all agree that Manco’s pizza is the best anywhere, but we differ on the reason why. My brother, Geoff, thinks it’s the cheese: aged white cheddar in place of mozzarella. My son, Ben, says it’s […]